Coffee Empire Terms of Service

Effective date: 11 November 2026

These Terms of Service (the "Terms") are an agreement between you and Pavle Aleksic (Lazy Devs Agency), Banovic Strahinje 12, 21000 Novi Sad, Serbia ("we", "us") about your use of Coffee Empire (the "Game"). By downloading or playing the Game you accept these Terms and our Privacy Policy (https://games.lazydevsagency.com/coffee-empire/privacy.html). If you do not agree, do not use the Game. If you are under the age of majority where you live, a parent or guardian must accept these Terms for you and is responsible for your use of the Game, including purchases.

1. Licence

We give you a personal, limited, non-exclusive, non-transferable, revocable licence to download and play the Game for your own non-commercial entertainment on devices you own or control, in line with these Terms and the rules of the store you got it from. We (and our licensors) keep all rights in the Game, including its software, art, sound, characters, text and virtual items. You may not copy, modify, reverse-engineer, decompile, resell, rent, or distribute the Game or any part of it except as the law expressly allows.

2. Eligibility and age

The Game is suitable for a general audience. The Game asks your age when you first play and adjusts its features for younger players (see the Privacy Policy). Children under 13 may only play with the involvement of a parent or guardian.

3. Your game data and progress

Your progress is saved only on your device. If you delete the Game, clear its data, reset or lose your device, your progress and any Gems or items you had cannot be recovered by us. Permanent purchases (non-consumable items and subscriptions) can be restored with Restore purchases; consumable items such as Gems cannot.

4. Virtual currency and items

The Game contains virtual currencies (for example Gems and in-game cash) and virtual items (for example boosts). Whether earned in play or bought with real money, they are part of the licence above: they are not your property, have no real-world monetary value, cannot be exchanged for money or anything of value, and cannot be transferred, sold or traded. We may manage, regulate, change or remove virtual currency and items (for example to rebalance the Game or fix a bug), but we will not remove items you paid for without replacing them with items of equivalent in-game value or a refund where the law requires it. Virtual currency and items are lost if the Game is discontinued (see section 14) or your access ends under section 12, subject to your statutory rights.

5. Purchases

You can buy Gems, item packs, the Piggy Bank, a starter pack and Coffee Club VIP subscriptions with real money. Purchases are made through Google Play or the Apple App Store and are subject to their terms and payment methods; the price shown in the Game comes from the store, includes applicable taxes where the store adds them, and is the price you pay. Purchases are charged to your store account when you confirm them.

• Delivery. We deliver an item once the store has confirmed the payment and our server has verified the receipt; this normally takes seconds but can be delayed if you are offline or the purchase is pending (for example awaiting parental approval). The item is delivered once per purchase.
• Consumables (Gems packs, the Piggy Bank) are used up and cannot be restored or transferred.
• Non-consumables (permanent items such as the starter pack) can be restored on your devices with the same store account using Restore purchases in the Shop.
• First-purchase bonus. Where the Shop shows a bonus label, the first purchase of that item gives the extra amount shown. Restored purchases do not qualify.
• Piggy Bank. The Piggy Bank fills with Gems while you play. Buying it pays out its contents at the moment of purchase and resets it. It can only be bought once it holds at least the minimum amount shown.
• Starter pack. A one-time offer for new players, available for the time shown in the Game.
• Limited-time offers. Some offers are shown for a limited time; the timer is real and does not restart. Their contents and price are shown before you buy.
• Refunds. Refunds are handled by the store under its policies: for Google Play see https://support.google.com/googleplay/answer/2479637, for the App Store see https://support.apple.com/118223. If a purchase is refunded or charged back, we may remove the items it delivered (or their equivalent in virtual currency) from your game.
• Right of withdrawal (EU/UK consumers). Virtual items are digital content supplied immediately. By buying, you ask for immediate delivery and acknowledge that you lose your 14-day right of withdrawal once delivery has started. This does not affect your rights if an item is faulty or not delivered.
• Problems. If an item you bought was not delivered, use Restore purchases and then contact us at support@lazydevsagency.com with the store order number.

6. Coffee Club VIP subscription (auto-renewing)

Coffee Club VIP is an optional auto-renewing subscription with these plans: Weekly: billed every week, shown in the Game at the store price (reference price $2.99 in the US); Monthly: billed every month, shown in the Game at the store price (reference price $7.99 in the US). While it is active you receive the benefits listed on the subscription card in the Shop (for example a daily Gems allowance you claim in the Game and income or speed boosts). Benefits apply only while the subscription is active.

• Payment. Payment is charged to your Google Play or Apple account when you confirm the purchase.
• Automatic renewal. The subscription renews automatically at the same price and for the same period unless you cancel it at least 24 hours before the end of the current period. Your account is charged for renewal within the 24 hours before the current period ends. We will tell you in advance and ask for your agreement if the price increases, as the stores require.
• Cancelling and managing. Cancel or change your plan at any time in your store account: Google Play > Profile > Payments & subscriptions > Subscriptions, or iPhone Settings > your name > Subscriptions (the Game's Manage subscription button opens this page). Cancelling stops future renewals; you keep the benefits until the end of the period you paid for. Deleting the Game does not cancel a subscription.
• Switching plans. Only one plan is active at a time. Switching is handled by the store, which applies the change and any credit according to its rules.
• Billing problems. If a renewal payment fails, the store may give a grace period during which the benefits continue; if payment is not recovered, the subscription ends.
• Refunds. Refunds for subscription periods are handled by the store as described in section 5; we do not give refunds or credits for partially used periods except where the law requires.
• Restore. Use Restore purchases in the Shop to re-activate an active subscription on a new installation with the same store account.

7. Ads

The Game offers optional rewarded ads: you choose to watch an ad in exchange for an in-game reward. A reward is given only when the ad network confirms you watched the ad to the end, and each placement has a daily limit. If no ad is available, the reward cannot be claimed at that moment. Ads are provided by third parties; we are not responsible for the content of their ads or their websites, but you can report an inappropriate ad to us.

8. Online features

Some features need an internet connection: sign-in. We may change, limit or temporarily stop online features (for example for maintenance or security). The core game can be played offline.

9. Fair play and acceptable use

You agree not to:

• cheat, use bots, scripts, macros, modified clients or any software that automates play or gives an unfair advantage;
• modify, decrypt or tamper with the Game, its save files or its network traffic, or change your device clock to gain progress;
• exploit bugs or errors (please report them to us instead);
• interfere with or attack our servers, other players' devices or the stores, or try to access data that is not yours;
• obtain items by fraud, chargebacks of valid purchases or other abuse of payment systems;
• create multiple installs or accounts to abuse rewards;
• sell, buy or trade game progress, virtual currency or items outside the Game; or
• use the Game in any way that breaks the law or these Terms.

The Game protects fairness automatically. If we reasonably believe you broke these rules, we may, in proportion to the breach: remove the progress, scores or items obtained improperly; reset or hide your scores; exclude you from leaderboards, tournaments or other online features; or end your access under section 12. You can ask us to review such a decision at support@lazydevsagency.com.

10. Updates and availability

We may update the Game to fix bugs, improve it, add or remove content or features, or comply with law and store rules. Some updates may be required to keep playing. We try to keep the Game available but do not promise it will always be available, uninterrupted or error-free, or that it will work on every device. This does not limit your rights under consumer law to receive digital content that conforms to the contract.

11. Third-party services

The Game uses third-party services (Google Play and the Apple App Store, Unity Gaming Services, Unity LevelPlay and Unity Ads and Firebase Crashlytics). Your use of the stores is also governed by their terms. We are not responsible for third-party services we do not control, except where we use them on our behalf.

12. Ending these Terms

You can stop playing at any time by deleting the Game and, if you wish, requesting deletion of your data (Settings > Privacy > Request data deletion). We may suspend or end your access to the Game or its online features if you seriously or repeatedly break these Terms, if required by law, or if we discontinue the Game. Sections 1 (our rights), 4, 13, 15 and 16 continue to apply after these Terms end.

13. Liability

The Game is provided for entertainment. Nothing in these Terms limits or excludes liability that cannot be limited or excluded by law, including liability for death or personal injury caused by negligence, for fraud, or your statutory rights as a consumer (for example in the EU and UK, the right to digital content that conforms to the contract and to remedies if it does not).

Subject to that: (a) to the extent the law allows, the Game is provided "as is" and "as available" and we exclude implied warranties such as merchantability and fitness for a particular purpose; (b) we are not liable for losses that were not reasonably foreseeable, for loss of virtual items or progress caused by your device, its storage, your deletion of the Game or a breach of these Terms by you, or for business losses; and (c) our total liability to you for all claims relating to the Game is limited to the greater of the amount you paid us for in-game purchases in the 12 months before the claim and 50 euros (or the equivalent in your currency).

14. Discontinuing the Game

We may stop offering the Game or its online features. We will give at least 30 days' notice in the Game or on our website, stop selling virtual currency and subscriptions when we give notice, and, where the law requires, offer refunds for unused paid content or prorated subscription periods.

15. Governing law and disputes

These Terms are governed by the laws of the Republic of Serbia, and the courts of the Republic of Serbia have jurisdiction, except that if you are a consumer living in another country, you also benefit from the mandatory consumer protection rules of your country and may bring proceedings in the courts where you live. Please contact us first at support@lazydevsagency.com; most problems can be solved quickly. EU consumers can also use the European Commission's consumer dispute resources at https://consumer-redress.ec.europa.eu.

16. General

If any part of these Terms is found unenforceable, the rest remains in force. If we do not enforce a right immediately, we do not give it up. You may not transfer your rights under these Terms; we may transfer ours to a successor that continues the Game under terms at least as protective of you. These Terms, the Privacy Policy and any rules shown in the Game are the whole agreement between us about the Game.

Changes. We may change these Terms for legal, security or operational reasons or to reflect changes in the Game. We will post the new Terms at https://games.lazydevsagency.com/coffee-empire/terms.html and, for material changes, tell you in the Game at least 30 days before they take effect. If you do not agree, you can stop using the Game and cancel any subscription before the change takes effect.

17. Apple App Store

If you downloaded the Game from the Apple App Store: these Terms are between you and us, not Apple, and we, not Apple, are solely responsible for the Game and its content. Your licence is also limited to use on Apple-branded products you own or control as permitted by the App Store's Usage Rules. Apple has no obligation to provide maintenance or support for the Game. If the Game fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price of the Game (if any); to the extent permitted by law Apple has no other warranty obligation. We, not Apple, are responsible for addressing any claims relating to the Game (including product liability, legal or regulatory compliance, consumer protection and privacy claims) and for any claim that the Game infringes a third party's intellectual property. You confirm that you are not in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country and are not on any U.S. Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

18. Contact

Pavle Aleksic (Lazy Devs Agency), Banovic Strahinje 12, 21000 Novi Sad, Serbia. Email: support@lazydevsagency.com. Website: https://games.lazydevsagency.com.